You are given a several key accounts and passwords.  The account names cannot be changed,but you can request a change of password at any given time. Here you are given several key Ids.

Here is an example of one customer with one domain name, one pop3/web email account and media account: Client: John Smith    Address: 2011 Smith Lane, Auston Texus 23232    Phone/Fax: 1 (000) 000-0000
Customer ID: custpXXXX
 
Domain name: mydomain.com    
E-Mail1: JohnSmith@mydomain.com
FTP Web Server Host Name: ny1web01.erouterzone.net
Web FTP Account ID: erzXXXXX
Pop3/Web E-Mail Account ID: USERNAME
Pop3 Server Host Name: ny1postoffice01.erouterzone.net
Account Location: poboxinc.com
Media Server Host Name: ny1media01.erouterzone.net
Passwords: You choose these upon sign-up
 
For this customer John Smith he has one domain name and one email address. A Customer ID  "custpXXXX" is assigned to every new member joining eRouterZone. This used to identify  who you are. This never changes and only one ID is assigned to every customer and is unique. 

The FTP Account ID is assigned to every domain name hosted by us. This ID identifies who you are  in our system. Each domain name receives its own unique ID if the form of "erzXXXXX". For each e-mail address requested you are assigned a "USERNAME" ID. This is used when you log in your email via pop3 or using the web based version. For each e-mail account requested  you are given a unique ID.  The Account Location is were your email account is located in our system. This is only used for POP3 access. An example for a setup is when a POP3 client asks for your USERNAME is will be "poboxinc.com/USERNAME/JohnSmith@mydomain.com", Password will be "your password chosen upon sign-up" and pop3 server name is "ny1postoffice01.erouterzone.net"